Customer Insights, Dynamics 365, Dynamics 365 Marketing, Event, Journey

Lists in emails in Customer Insights – Journeys

In Dynamics 365 Customer Insights - Journeys, users can list various items in an email as long as they are registered in Dataverse. This can include different insurances, contact names, purchased products, event passes, and registered event names.

Dynamics 365 Marketing, New release

What’s coming in Customer Insights-Journeys in December-March?

Customer Insights - Journeys are introducing numerous features aimed at enhancing real-time marketing. These include enhanced email engagement, customizable fonts, set quiet times, data capture from third-party forms, improved lead qualification, web interaction tracking, journey templates, and advanced bot protection among others.