In Dynamics 365 Customer Insights - Journeys, users can list various items in an email as long as they are registered in Dataverse. This can include different insurances, contact names, purchased products, event passes, and registered event names.
Tag: Customer Insights – Journeys
Register for sessions on events in CI-Journeys
This is a post about how to set up and use boost participation and simplify planning with session-based event registrations in Dynamics 365 Customer Insights - Journeys.
Release wave 1 2024 Dynamics 365 Customer Insights – Journeys
This is a post about the Microsoft Dynamics 365 Customer Insights - Journeys release wave 1 2024
Consent center in Real-time marketing
The post explains how to use the new consent center in Customer Insights - Journeys' real-time marketing, from setting up compliance profiles, consent purposes, and contact point consent. It distinguishes between transactional emails and those needing explicit consent. It also clarifies storing consent, the shift from outbound customer communication, and manual consent addition. Lastly, it addresses loading consent from various sources
What’s coming in Customer Insights-Journeys in December-March?
Customer Insights - Journeys are introducing numerous features aimed at enhancing real-time marketing. These include enhanced email engagement, customizable fonts, set quiet times, data capture from third-party forms, improved lead qualification, web interaction tracking, journey templates, and advanced bot protection among others.
Malin Martnes 