In Dynamics 365 Customer Insights - Journeys, users can list various items in an email as long as they are registered in Dataverse. This can include different insurances, contact names, purchased products, event passes, and registered event names.
Tag: D365 Marketing
Release wave 1 2024 Dynamics 365 Customer Insights – Journeys
This is a post about the Microsoft Dynamics 365 Customer Insights - Journeys release wave 1 2024
What’s coming in Customer Insights-Journeys in December-March?
Customer Insights - Journeys are introducing numerous features aimed at enhancing real-time marketing. These include enhanced email engagement, customizable fonts, set quiet times, data capture from third-party forms, improved lead qualification, web interaction tracking, journey templates, and advanced bot protection among others.
Send an email when a contact submits a form in Customer Insights – Journeys
This is a post showing how to create a Power Automate that triggers when a contact submits a form in Customer Insights - Journeys, and then sends an email to the owning user of that contact.
Customer Insights -Journeys Copilot frenzy
Microsoft's AI assistant, Copilot, continually expands its utility across Microsoft products. It now includes various functions in Dynamics 365 Customer Insights - Journeys such as facilitating journey creation, form design, email content creation, and customer segmentation. While many features remain in testing, users can try them in certain data centers, providing valuable feedback for future improvement and refinement.
Malin Martnes 